Answers to our most frequently asked questions:
You can use your PayPal account or a credit/debit card all payments are processed through PayPal for a secure easy transaction.
You can only cancel or modify your order within 24 hours.
This happens, while you can’t apply a coupon to an already placed order you can always use the coupon for your nest next purchase.
We ship worldwide!
Sorry to hear that. If the tracking information states that your items have been delivered but you have not received it, please check with your neighbors in case another home received it by mistake. Speak with family, roommates, etc. in the event they received it on your behalf. The package may also have been left with property managers or an apartment office (if applicable).
We will always do our best to assist you, but we do not hold responsibility for packages that are lost or stolen in transit. If you are still unable to locate your package, you must contact the shipping carrier to discuss the issue and file a claim with them.
This depends on many factors including your location, date of purchase, & how many orders we received on that day. On average orders are delivered within 2-14 days but can take up to 1 month. If you think your order is taking too long, feel free to contact us.